1. Data Controller

This Privacy Policy applies to the mobile application (“App”) operated by CLICKSUPERMARKET INC. Canada (“the Company”, “we”, or “us”). By using the App, you agree to the terms outlined in this policy, regardless of your location.

2. Types of Information We Collect

• Information You Provide Voluntarily
  • Registration/Login: Name, email address, contact details, organization or company info.
  • Identity Verification: ID documents, address, bank account details (if applicable).
  • Account Settings: Username, password, user preferences.
  • Support Interactions: Chat records, feedback, complaints.
• Information Collected Automatically
  • Device Information: Model, OS version, IP address, unique identifiers.
  • Log Data: Session duration, visited pages, interactions, crash logs.
  • Location Information: Based on device permissions (approximate or precise).
  • Cookies and Similar Technologies: If WebView or browser components are used.
• Third-Party Information
  • Integrated Services: Authentication (e.g., Google/Facebook), financial data from exchanges or broker partners.

3. How We Use Your Information

• To provide and improve core features such as trading, market viewing, and account management.
• To verify identity and prevent fraud or abuse.
• To provide customer service and communication (e.g., notifications, updates).
• To comply with legal and regulatory requirements (e.g., KYC, AML, tax reporting).
• For analytics and research to improve user experience and functionality.
• For marketing and promotional purposes (only if you provide consent).

4. Sharing of Information

We may share data only in the following cases:

• With Service Providers: For hosting, payments, verification, security (under confidentiality agreements).
• With Affiliates/Partners: Such as exchanges or financial institutions, within legal bounds.
• As Required by Law: For court orders, government requests, or regulatory obligations.